From the Book - Regular Print
I Search for Clients First 1 --
3 Harper's Restaurant 13 --
4 A Dark and Stormy Night 19 --
10 A Rare Thing Indeed 59 --
13 Synergy of the Three Keys 77 --
14 And the First Runner-Up Is... 83 --
II Clients First Makes All the Difference 89 --
15 "Show Me," Said the Missourian 91 --
17 In Their Own Words 103 --
19 Institutional Client 119 --
20 Distressed Client 127 --
21 Why Number One? 133 --
III How to Put Your Clients First 143 --
25 Path to Clients First 145 --
24 Step 1: Make the Commitment 149 --
25 Step 2: Speak the Commitment 153 --
26 Step 3: Keep the Commitment 157 --
27 Step 4: Get Yourself Out of the Way 161 --
28 Step 5: Set the Monkey Down 167 --
29 Step 6: Put Your Faith in Others 173 --
30 Step 7: Trust the Truth 181 --
31 Step 8: Let the Work Be the Reward 187 --
32 Step 9: Learn to Like People 193 --
33 Step 10: Turn It Around 197 --
34 Step 11: Give to Get 203 --
35 Destination Clients First 207 --
36 A Clients First World 211.
