From the Book - Regular Print
1. Self-OTHER Perspective and Communication 1 --
Conceptualizing Chinese Culture and Communication 2 --
Self-OTHER Perspective: Contextualizing Chinese Communication 7 --
2. Chinese Personal Relationship Development Processes 23 --
Gan Quing: The Basis of Chinese Personal Relationships 24 --
3. Characteristics of Chinese Communication 35 --
Insider Effect on Communication 48 --
Conceptualization of Mian Zi 53 --
Implications of the Concern for Mian Zi 56 --
Mian Zi: Face-Directed Communication Strategies 60 --
5. Miscommunication Between Chinese and North Americans 69 --
Chinese-North American Communication in a Dilemma 70 --
What Is Not Said Versus What Is Said 71 --
Polite Versus Impolite Talk 74 --
Indirect Versus Direct Talk 75 --
Hesitant Versus Assertive Speech 77 --
Self-Effacing Versus Self-Enhancing Talk 78 --
Private Versus Public Personal Questions 81 --
Reticent Versus Expressive Speech 82 --
Improving Chinese-North American Communication 83 --
Future Avenues of Inquiry 89.