Blueprints for service quality : the Federal Express approach.
(Book - Regular Print)
Published
New York, NY : AMA Membership Publications Division, American Management Association, [1994].
Edition
Second edition.
Physical Desc
77 pages : illustrations ; 22 cm.
Status
Embry Riddle Aero University - CIRCCOLL - Circulating Collection
HE5903.F435B58 1994
1 available
HE5903.F435B58 1994
1 available
More Details
Published
New York, NY : AMA Membership Publications Division, American Management Association, [1994].
Format
Book - Regular Print
Edition
Second edition.
Language
English
Description
Loading Description...
Also in this Series
Checking series information...
Copies
Location | Call Number | Status |
---|---|---|
Embry Riddle Aero University - CIRCCOLL - Circulating Collection | HE5903.F435B58 1994 | Find It Now |
Reviews from GoodReads
Loading GoodReads Reviews.
Citations
APA Citation, 7th Edition (style guide)
(1994). Blueprints for service quality: the Federal Express approach (Second edition.). AMA Membership Publications Division, American Management Association.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)1994. Blueprints for Service Quality: The Federal Express Approach. AMA Membership Publications Division, American Management Association.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Blueprints for Service Quality: The Federal Express Approach AMA Membership Publications Division, American Management Association, 1994.
MLA Citation, 9th Edition (style guide)Blueprints for Service Quality: The Federal Express Approach Second edition., AMA Membership Publications Division, American Management Association, 1994.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Loading Staff View.