"Getting snowed in at a luxurious, rustic ski chalet doesn't sound like the worst problem in the world, especially with others to keep you company. Unless that company happens to be eight of your coworkers ... each with something to gain, something to lose, and something to hide. When the cofounder of Snoop, a trendy London-based tech startup, organizes a weeklong trip for the team in the French Alps, tensions simmer and loyalties are tested. Then...

Designed for executives in companies that manufacture or sell products, this book outlines the challenges of launching a service and solutions business within a product-oriented organization. The target audience-- manufacturers, industrial suppliers, technology firms, and other vendors of business goods--views services and solutions as a means to financial growth, reduced revenue volatility, greater differentiation from the competition, increased...