"Every organization is plagued by destructive friction-the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers,"...

The guide to shortening your execution cycle down from one year to twelve weeks Most organizations and individuals work in the context of annual goals and plans; a twelve-month execution cycle. Instead, The 12 Week Year avoids the pitfalls and low productivity of annualized thinking. This book redefines your "year" to be 12 weeks long. In 12 weeks, there just isn't enough time to get complacent, and urgency increases and intensifies. The 12 Week Year...

Proactive Flying is written for pilots who are just beginning their careers in aviation and encourages the development of the skills and qualities that will equip them to become effective crew members, and one day lead a crew of their own as a Captain. This book blends an emphasis on technical proficiency and skills with those essential for leadership and effective communication as the key ingredients for operational safety and effectiveness. In addition...

Sustainable development is a global priority, yet there needs to be more research that investigates the training of sustainable development practitioners to address critical multidisciplinary challenges. This disseration aims to analyze the ecosystem that trains development practitioners ; design a Masters in Sustainable Development Practice (MDP) program to train development practitioners and assess what their credentials should be to increase Jamaica's...

"Every day at 3:55 a.m., members of Team Movement clock in for their shift at big-box store Town Square in a small upstate New York town. Under the eyes of a self-absorbed and barely competent boss, they empty the day's truck of merchandise, stock the shelves, and scatter before the store opens and customers arrive. Their lives follow a familiar if grueling routine, but their real problem is that Town Square doesn't schedule them for enough hours--most...