Customer winback how to recapture lost customers and keep them loyal
(eBook)
Author
Contributors
Published
San Francisco : Jossey-Bass, c2001.
Edition
1st ed.
Physical Desc
xxii, 314 pages : ill.
Status
More Details
Format
eBook
Language
English
Notes
Bibliography
Includes bibliographical references (p. 291-301) and indexes.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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Citations
APA Citation, 7th Edition (style guide)
Griffin, J., & Lowenstein, M. W. (2001). Customer winback: how to recapture lost customers and keep them loyal . Jossey-Bass.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Griffin, Jill and Michael W. Lowenstein. 2001. Customer Winback: How to Recapture Lost Customers and Keep Them Loyal. Jossey-Bass.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Griffin, Jill and Michael W. Lowenstein. Customer Winback: How to Recapture Lost Customers and Keep Them Loyal Jossey-Bass, 2001.
MLA Citation, 9th Edition (style guide)Griffin, Jill., and Michael W. Lowenstein. Customer Winback: How to Recapture Lost Customers and Keep Them Loyal Jossey-Bass, 2001.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouped Work ID
fc854f7c-7e3c-6bee-13ba-923816233393-eng
Grouping Information
| Grouped Work ID | fc854f7c-7e3c-6bee-13ba-923816233393-eng |
|---|---|
| Full title | customer winback how to recapture lost customers and keep them loyal |
| Author | griffin jill |
| Grouping Category | book |
| Last Update | 2022-06-07 21:23:19PM |
| Last Indexed | 2024-05-18 06:05:14AM |
Book Cover Information
| Image Source | google_title_author |
|---|---|
| First Loaded | Jan 22, 2022 |
| Last Used | Jan 22, 2022 |
Marc Record
| First Detected | Aug 09, 2021 11:50:57 AM |
|---|---|
| Last File Modification Time | Nov 22, 2021 07:30:46 AM |
MARC Record
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| 040 | |a MiAaPQ|c MiAaPQ|d MiAaPQ | ||
| 050 | 4 | |a HF5415.5|b .G753 2001 | |
| 082 | 0 | 4 | |a 658.8/12|2 21 |
| 100 | 1 | |a Griffin, Jill. | |
| 245 | 1 | 0 | |a Customer winback|h [eBook] :|b how to recapture lost customers and keep them loyal /|c Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers. |
| 250 | |a 1st ed. | ||
| 260 | |a San Francisco :|b Jossey-Bass,|c c2001. | ||
| 300 | |a xxii, 314 p. :|b ill. | ||
| 490 | 1 | |a The Jossey-Bass business & management series | |
| 504 | |a Includes bibliographical references (p. 291-301) and indexes. | ||
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer loyalty. | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Lowenstein, Michael W.,|d 1942- | |
| 710 | 2 | |a ProQuest (Firm) | |
| 830 | 0 | |a Jossey-Bass business & management series. | |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yavapai-ebooks/detail.action?docID=120499|x Yavapai College|y Yavapai College users click here to access |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/prescottcollege-ebooks/detail.action?docID=120499|x Prescott College|y Prescott College users click here to access |
| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yln-ebooks/detail.action?docID=120499|x Yavapai Library Network|y All other users click here to access |
| 945 | |a E-Book | ||
