Customer experience management a revolutionary approach to connecting with your customers
(eBook)
Author
Contributors
Published
New York : Wiley, c2003.
Physical Desc
xiv, 242 pages : ill.
Status
More Details
Format
eBook
Language
English
Notes
Bibliography
Includes bibliographical references (p. 231-233) and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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Citations
APA Citation, 7th Edition (style guide)
Schmitt, B. (2003). Customer experience management: a revolutionary approach to connecting with your customers . Wiley.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Schmitt, Bernd. 2003. Customer Experience Management: A Revolutionary Approach to Connecting With Your Customers. Wiley.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Schmitt, Bernd. Customer Experience Management: A Revolutionary Approach to Connecting With Your Customers Wiley, 2003.
MLA Citation, 9th Edition (style guide)Schmitt, Bernd. Customer Experience Management: A Revolutionary Approach to Connecting With Your Customers Wiley, 2003.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouped Work ID
b66c8bdd-03c7-ff9c-99d3-c4301477f7d8-eng
Grouping Information
| Grouped Work ID | b66c8bdd-03c7-ff9c-99d3-c4301477f7d8-eng |
|---|---|
| Full title | customer experience management a revolutionary approach to connecting with your customers |
| Author | schmitt bernd |
| Grouping Category | book |
| Last Update | 2022-08-29 12:05:43PM |
| Last Indexed | 2024-04-30 05:10:02AM |
Book Cover Information
| Image Source | default |
|---|---|
| First Loaded | Feb 21, 2024 |
| Last Used | Feb 21, 2024 |
Marc Record
| First Detected | Aug 09, 2021 12:10:02 PM |
|---|---|
| Last File Modification Time | Aug 29, 2022 12:22:14 PM |
MARC Record
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| 245 | 1 | 0 | |a Customer experience management|h [eBook] :|b a revolutionary approach to connecting with your customers /|c Bernd H. Schmitt. |
| 260 | |a New York :|b Wiley,|c c2003. | ||
| 300 | |a xiv, 242 p. :|b ill. | ||
| 504 | |a Includes bibliographical references (p. 231-233) and index. | ||
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Relationship marketing. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Customer relations|x Management. | |
| 655 | 4 | |a Electronic books. | |
| 710 | 2 | |a ProQuest (Firm) | |
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| 856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yln-ebooks/detail.action?docID=555034|x Yavapai Library Network|y All other users click here to access |
| 945 | |a E-Book | ||
