The Janus face of customer service
(eBook)
Contributors
Published
[Place of publication not identified] : Emerald Publishing Limited, [2020].
Physical Desc
1 online resource (357 pages).
Status
More Details
Format
eBook
Language
English
Notes
Local note
Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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Citations
APA Citation, 7th Edition (style guide)
Kitchen, P. J., & Taylor, C. R. (2020). The Janus face of customer service . Emerald Publishing Limited.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Kitchen, Philip J. and Charles R., Taylor. 2020. The Janus Face of Customer Service. Emerald Publishing Limited.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Kitchen, Philip J. and Charles R., Taylor. The Janus Face of Customer Service Emerald Publishing Limited, 2020.
MLA Citation, 9th Edition (style guide)Kitchen, Philip J.,, and Charles R. Taylor. The Janus Face of Customer Service Emerald Publishing Limited, 2020.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouped Work ID
a1a36efa-6f72-260b-9010-6bf114ba836d-eng
Grouping Information
Grouped Work ID | a1a36efa-6f72-260b-9010-6bf114ba836d-eng |
---|---|
Full title | janus face of customer service |
Author | guest editors philip j kitchen and charles r taylo |
Grouping Category | book |
Last Update | 2022-09-29 09:15:14AM |
Last Indexed | 2024-05-18 04:46:57AM |
Book Cover Information
Image Source | default |
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First Loaded | Jan 11, 2024 |
Last Used | Jan 11, 2024 |
Marc Record
First Detected | Sep 29, 2022 09:18:04 AM |
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Last File Modification Time | Sep 29, 2022 09:18:04 AM |
MARC Record
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035 | |a (MiAaPQ)EBC6478158 | ||
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082 | 0 | |a 658.812|2 23 | |
245 | 0 | 4 | |a The Janus face of customer service /|c guest editors, Philip J. Kitchen and Charles R. Taylor. |
264 | 1 | |a [Place of publication not identified] :|b Emerald Publishing Limited,|c [2020] | |
264 | 4 | |c 2020 | |
300 | |a 1 online resource (357 pages). | ||
336 | |a text|b txt|2 rdacontent | ||
337 | |a computer|b c|2 rdamedia | ||
338 | |a online resource|b cr|2 rdacarrier | ||
490 | 0 | |a European journal of marketing ;|v Volume 54 number 10 | |
588 | |a Description based on print version record. | ||
590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Customer services. | |
655 | 4 | |a Electronic books. | |
700 | 1 | |a Kitchen, Philip J.,|e editor. | |
700 | 1 | |a Taylor, Charles R.,|e editor. | |
797 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yavapai-ebooks/detail.action?docID=6478158|x Yavapai College|y Yavapai College users click here |
856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/prescottcollege-ebooks/detail.action?docID=6478158|x Prescott College|y Prescott College users click here |
856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yln-ebooks/detail.action?docID=6478158|x Yavapai Library Network|y All other users click here |